Terms & Conditions
1. Overview
Welcome to Deals N Steals eStore. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. These terms apply to all users of the site, including browsers, customers, and merchants.
If you do not agree to these terms, please do not use our website or services.
2. About Us
Deals N Steals eStore is an online retailer offering a curated range of products including (but not limited to):
- International snacks and beverages
- Confectionery and grocery items
- Collectibles (including figures and pop culture merchandise)
- Toys and novelty products
- Personal care and lifestyle goods
We aim to provide unique, hard-to-find, and trending products sourced locally and internationally.
3. Product Information & Availability
We strive to ensure all product descriptions, images, and prices are accurate. However:
- Products may occasionally differ slightly from images due to packaging updates or supplier changes
- Availability is subject to change without notice
- We reserve the right to limit quantities per order
Some items, especially imported goods, may have different labeling standards than local products.
4. Pricing & Payments
All prices displayed are in the applicable currency shown on the website and include GST where required.
We accept secure payments via:
- Credit/Debit Cards
- PayPal
- Buy Now, Pay Later services (if available)
- Other payment methods as listed at checkout
We reserve the right to update pricing at any time without prior notice.
5. Orders
Once an order is placed:
- You will receive an order confirmation email
- Orders cannot always be modified or cancelled once processed
- We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock issues
If your order is cancelled, a full refund will be issued and you will be contacted.
6. Shipping & Delivery
Processing Times
Orders are typically processed and shipped within 1–3 business days.
Delivery
Delivery times vary depending on location and carrier. Please note:
- Delays may occur during peak periods or due to courier issues
- International shipping times may vary significantly
Responsibility
Once your order has been dispatched:
- Deals N Steals is not responsible for delays caused by the courier
- Risk of loss passes to the customer upon delivery
7. International Orders
For international customers:
- You may be subject to customs duties, taxes, or import fees
- These charges are the responsibility of the customer
- We are not responsible for delays due to customs clearance
8. Returns & Refunds
Change of Mind
We do not offer refunds for change of mind.
Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item:
- Contact us within 48 hours of delivery
- Provide clear photos of the issue
We will assess and offer a replacement, store credit, or refund where appropriate.
Food & Consumables
Due to hygiene and safety regulations:
- We do not accept returns on food, drinks, or consumable products unless faulty or damaged.
9. Product Use & Safety
Customers are responsible for:
- Checking ingredient lists for allergens
- Ensuring products are suitable for their intended use
- Supervising children when using toys or novelty items
- Ensuring the accuracy of the orders they place, including selected products, quantities, and delivery details
Deals N Steals is not liable for misuse of products.
10. Pre-Orders & Backorders
From time to time, we may offer pre-order items.
By placing a pre-order:
- You acknowledge estimated release dates may change
- Orders containing pre-order items may be shipped once all items are available (unless split shipping is selected)
Delays from suppliers are outside our control.
11. Intellectual Property
All content on this website, including:
- Images
- Branding
- Website design
is the property of Deals N Steals eStore and may not be reproduced without permission.
12. Limitation of Liability
To the fullest extent permitted by law:
- Deals N Steals is not liable for any indirect or consequential loss
- Our liability is limited to the value of the products purchased
13. Privacy
Your personal information is handled in accordance with our Privacy Policy. We take reasonable steps to protect your data.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being published on the website.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us via:
- Email: shop@dealsnsteals.com.au
- Website: dealsnsteals.com.au/contact